Worldwide Help Alliance Team, Inc.

what.NGO

 

Since 2019, a team of volunteers has been scouring the internet to track down as many hotlines as possible to add to the Hotline Directory. We plan to combine the work on the Hotline Directory with the **Hotlines Registry to create a valuable database of tens of thousands of hotlines.

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Each hotline in the directory will have a dedicated page. On each page, we will invite hotline users to post confidential reviews and ratings about their experiences with hotlines. This work will assist others in researching which hotline is best to call for their needs. We know no other resource comparable to this, which makes this work necessary.

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HelpUnited

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Given that an estimated 25.1 percent of US adults volunteered in 2017, contributing an estimated 8.8 billion hours. Nearly 60% of nonprofits filing tax returns with the IRS account for more than three-quarters of revenue and expenses for the nonprofit sector; Public charities reported $1.98 trillion in revenues and $1.84 trillion in costs. Assets held by public charities accounted for just under two-thirds of the sector's total ($3.67 trillion). 

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Shouldn't there be a separate entity created by and on behalf of volunteers to ensure that the voices of 80 billion volunteers are heard and considered by the nonprofit industry?

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HelpUnited's Vision​

 

I. WE PROPOSE THAT A VISIBLE GROUP OF AS MANY VOLUNTEERS AS POSSIBLE BE ESTABLISHED, OPEN TO ALL PEOPLE WHO VOLUNTEER FOR ANY NONPROFIT OR GOVERNMENT AGENCY.

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II. WE PROPOSE THE FIRST ITEM ON THE AGENDA SHOULD BE FOR VOLUNTEERS TO ASSIST US BY ADDING ALL MISSING HOTLINES TO AMERICA'S HOTLINE DIRECTORY.

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III. WE PROPOSE THAT AN INDEPENDENTLY OPERATING BOARD OF DIRECTORS BE SELECTED TO SET UP AND RUN A NEW NONPROFIT CORPORATION WHOSE MISSION IS DEFINED AS PARAGRAPH

HOTLINE VOLUNTEERS POSSESS A UNIQUE OPPORTUNITY TO ADDRESS THE STATUS QUO

 

A. Volunteers must cover hotlines and helplines that paid professionals do not staff.

 

B. We believe these volunteers, with our support, need to question where they fit into the nonprofit corporation hierarchy.

 

C. A solid and respectful group of volunteers can ask reasonable questions about their role and involvement in the agency they volunteer for.

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i. How should volunteers be treated?

ii. Should there be set rules in place for volunteers?

iii. Should volunteers play a role in creating those rules?

iv. Should volunteers have a say in policies established by nonprofit corporations unrelated to their volunteer positions?​

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HOTLINE AND HELPLINE INDUSTRY VOLUNTEERS SHARE UNIQUE CHARACTERISTICS THAT WOULD BENEFIT SUCH A GROUP

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In January 2020, when this website first appeared on the Internet, we felt obligated to share with everyone who uses or will use a hotline or helpline that the hotline industry is unwieldy and that it lacks oversight and proper regulations. We hope that one benefit that we will be able to offer through the branding of #4Help and the use of our directory service is to begin pointing the hotline industry to consider registration, self-regulation, and application of industry-wide best practices. We hope to encourage large, entrenched hotlines to share their proprietary resources so that smaller, new hotlines can flourish and share the burden of the growing use of hotlines.

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IF YOU VOLUNTEER FOR A HOTLINE, PLEASE CLICK HERE TO ADD YOUR HOTLINE TO OUR DIRECTORY

 

The economics of not recreating the wheel, not stepping on one another's toes, and working as a "Whole" instead of as separate parts would lead to astounding savings of money which are now required to operate non-profit corporations that run hotlines and helplines and recreate the wheel regularly.

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Once completed, working together to accomplish what appears to be a monumental task will yield critical information that will benefit hundreds of millions based on statistics voluntarily shared by hotline agencies. Because hotlines run across such a diverse space in the nonprofit world and so many people use hotlines, there may be no more extensive group of people in need in the United States than those who use hotlines. That fact alone demonstrates the importance of all hotline and helpline operators making an effort to work together.

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National Hotline Volunteers Month

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National Hotline Volunteer Month was created to honor the inspirational generosity of people who give their valuable time and dig deep into their hearts to provide for their souls. 

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Thousands of volunteers who cover voice phone calls, text chat, and web chat must prepare daily to meet whatever challenges lay ahead. Regardless of the challenge, these volunteers provide skilled and kind assistance to individuals who are usually in the grip of a major crisis.

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These volunteers must think on their feet and rely primarily on their instincts. They must instantly assess each new caller and determine how they will present themselves to earn the callers' trust. 

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• A commitment is born of charitable and good intentions. 

• A commitment that, for the most part, goes unrecognized. 

• A commitment that, since the first person picked up a call on a hotline many years ago, has grown into the service industry with thousands of hotlines and not nearly enough volunteers to handle the millions of calls every year. 

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Please consider co-sponsoring this first annual event. Our volunteer Outreach Team is developing a schedule of activities, plans, awards, and surprises.